Question 1

What is social engineering in cybersecurity?

Accepted Answer

Social engineering is the art of manipulating people into divulging confidential information or performing actions that compromise security. Unlike technical exploits, social engineering targets human psychology — trust, authority, urgency, and helpfulness. Common techniques include pretexting (creating a fake scenario), baiting (leaving infected USB drives), tailgating (following someone through a secure door), and vishing (phone-based phishing).

Question 2

How can organizations defend against social engineering?

Accepted Answer

Regular security awareness training that includes realistic simulations is the most effective defense. Implement strict identity verification procedures for helpdesk and support staff. Use multi-factor authentication so stolen passwords alone are insufficient. Establish clear policies for handling sensitive requests, and create a culture where employees feel comfortable questioning unusual requests without fear of repercussion.

Social Engineer

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